United Club
Charlotte Douglas International Airport (CLT), Concourse E, near Gate Gate E10
Hours of Operation
| Days | Open | Close |
|---|---|---|
| Daily | 5:00 AM | 9:00 PM |
Walking Directions
From the main atrium, take the underground walkway to Concourse E. After surfacing, walk right toward the higher gate numbers for about 4 minutes. The United Club is on the left side near Gate E10, marked with the United Airlines globe logo above the entrance.
Access Methods
| Method | Type | Details |
|---|---|---|
| United Club Membership | Membership | Annual membership for frequent United flyers |
| United Club One-Time Pass | Day Pass | $59 per visit |
| United Club Infinite Card | Membership | Chase United Club Infinite card includes access |
| Star Alliance Gold | Membership | Access when flying United or Star Alliance internationally |
Amenities
Food and Drinks
Food
Light buffet with soups, salads, and rotating hot items
Drinks
Complimentary beer, wine, and spirits including local NC craft options
Signature Items
- Tomato basil soup
- Fresh seasonal salad bar
- Warm pretzel bites with beer cheese
Guest Policy
Guests allowed: 2
Cost per guest: $59 per guest
United Club Infinite cardholders can bring two guests at no charge.
Crowding Information
Peak Hours
6:00 AM to 8:00 AM and 4:30 PM to 6:30 PM
Best Times to Visit
Mid-morning or early afternoon between 10:00 AM and 2:00 PM
Workspace
Power Outlets
USB and AC outlets at most seats and along the window bar
Desk Areas
Yes
Quiet Zones
No
A window-facing work bar with high-top seating runs along the exterior wall. Great natural light and runway views.
The Good
- Solid drinks selection with local NC craft beers occasionally on rotation
- Convenient Concourse E location near United and partner airline gates
- Clean, well-maintained space with attentive staff
- Less crowded than the American Airlines clubs since United has fewer CLT departures
The Bad
- No showers available at this location
- Food is adequate but limited to light buffet fare
- Only accessible when flying United or Star Alliance
- Smaller footprint than comparable United Clubs at hub airports
Pro Tips
- This lounge rarely hits capacity since United's CLT operation is smaller than American's. You can almost always walk in without a wait, even during peak hours.
- The window bar along the exterior wall is the best workspace in the lounge. Natural light, tarmac views, and integrated power at every seat.
- Ask about NC craft beer options. Burial Beer Co. and NoDa Brewing occasionally appear on the rotating tap list and are worth trying if available.
- If you have a long connection at CLT and fly United, this is a quiet retreat from the busier American concourses. The walk from B or C takes about 12 minutes but the calm is worth it.
Frequently Asked Questions
Can I use Priority Pass at the United Club?
No. United Clubs do not accept Priority Pass or any third-party lounge access programs. You need a United Club membership, qualifying credit card, Star Alliance Gold status on a qualifying itinerary, or a day pass.
Do I need to be flying United?
Yes. You must have a same-day United or Star Alliance partner boarding pass to access the United Club.
Is this a good option for long layovers at CLT?
Yes. Since CLT is primarily an American Airlines hub, the United Club in Concourse E is noticeably quieter than the Admirals Clubs. If you are connecting on United, it is a peaceful spot to wait out a long layover.
Other Lounges at Charlotte Douglas International Airport
Admirals Club
Concourse B
Daily: 4:30AM - 10PM
Admirals Club
Concourse C
Daily: 4:30AM - 10PM
Centurion Lounge
Concourse A
Daily: 5AM - 9PM
Delta Sky Club
Concourse A
Daily: 5:15AM - 9:30PM
The Club CLT
Concourse E
Daily: 5AM - 10PM